How to Contact ExpressVPN Customer Support

Get immediate help with your ExpressVPN connection and services. Access our 24/7 support resources, contact options, and troubleshooting guides.

24/7 Live Chat Support

For immediate assistance with connection issues, account problems, or technical questions:

Live Chat

Real-time chat with ExpressVPN support agents

24/7 Support Available

Start Live Chat

Email Support

Send detailed questions to our support team

Response within 24 hours

Support Ticket

Submit a support ticket for complex issues

Detailed technical assistance

Additional Support Resources

Knowledge Base

Access comprehensive guides, setup tutorials, and troubleshooting articles for all ExpressVPN products.

Troubleshooting Guides

Step-by-step solutions for common connection issues, speed problems, and setup challenges.

Setup Tutorials

Device-specific installation guides for Windows, Mac, iOS, Android, routers, and more.

What to Prepare Before Contacting Support

To help our support team assist you more efficiently, please have the following information ready:

  • Your ExpressVPN account email address
  • The device and operating system you're using
  • Your current location and the server you're trying to connect to
  • Specific error messages you're encountering
  • Steps you've already tried to resolve the issue